Privacy Policy

1. Introduction

Calvaio ("we," "us," or "our") operates the website at calvaio.com and its subdomains, including start.calvaio.com. This Privacy Policy explains how we collect, use, store, and protect personal information you provide to us.

This policy is designed to comply with applicable privacy laws in both the United States (including the California Consumer Privacy Act / CCPA and the Telephone Consumer Protection Act / TCPA) and the State of Israel (Protection of Privacy Law, 5741-1981, and the Privacy Protection Regulations (Data Security), 5777-2017).

By using our website or submitting your information, you agree to the practices described in this policy.

2. Information We Collect

Information you provide directly

When you complete the contact form on our website, we collect:

• Full name
• Phone number
• Business type / industry

Information collected automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on the site
• Referring URL
• Device type (desktop, mobile, tablet)

Tracking technologies

We use the Facebook Pixel (Meta Pixel) to measure the effectiveness of our advertising and to understand how visitors interact with our site. This may involve the use of cookies and similar tracking technologies. For more information, see Meta's Data Policy at facebook.com/privacy/policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To contact you regarding your inquiry and schedule a discovery call
• To provide information about our AI voice agent services
• To send follow-up communications related to your request
• To improve our website and marketing
• To comply with legal obligations

4. Legal Basis for Processing

United States

By submitting your phone number through our contact form, you expressly consent to be contacted by Calvaio via phone or SMS regarding our services, in accordance with the Telephone Consumer Protection Act (TCPA). Standard message and data rates may apply. You may opt out at any time by replying STOP or contacting us directly.

Israel

Under the Protection of Privacy Law, 5741-1981, we process your personal data on the basis of your consent (given when submitting the contact form) and our legitimate interest in responding to business inquiries. Your data will be stored in a database registered in accordance with applicable Israeli law.

5. Data Sharing

We may share your information with the following categories of third parties, solely to the extent necessary to operate our business:

• Email and CRM service providers — to manage and deliver communications (e.g., Brevo/Sendinblue)
• Analytics and advertising platforms — such as Meta (Facebook Pixel), for marketing measurement
• Hosting providers — our website is hosted on Vercel
• Legal and regulatory authorities — if required by law or court order

All third-party providers are contractually required to protect your data and use it only for the specified purpose.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you request deletion of your data, we will do so within 30 days, except where retention is required by law.

7. Your Rights

All users

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent at any time (without affecting the lawfulness of prior processing)
• Opt out of marketing communications

California residents (CCPA)

If you are a California resident, you have the right to:

• Know what personal information is collected, used, shared, or sold
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

Israeli residents (Protection of Privacy Law)

If you are an Israeli resident, you have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request that we delete your information from our database
• Object to processing of your information for direct marketing purposes

To exercise any of these rights, please contact us at the address below. We will respond within 30 days.

8. Data Security

We implement technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. These include encrypted data transmission (HTTPS), access controls, and secure third-party infrastructure.

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. International Data Transfers

Our services operate from the United States and Israel. If you are located outside these countries, please be aware that your information may be transferred to and processed in jurisdictions with different data protection laws than your own. By using our website, you consent to this transfer.

Where required, we apply appropriate safeguards (such as standard contractual clauses) for cross-border data transfers.

10. Cookies

We use cookies and similar technologies to enhance your browsing experience and for analytics and advertising purposes (including the Facebook Pixel). You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of certain parts of our website.

We do not currently display a cookie consent banner; by continuing to use our site, you consent to our use of cookies as described in this policy.

11. Children's Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

We will respond to all requests within 30 days.